These Terms of Use form an agreement between the person accessing the website or service and ProIT Solutions.

If you use the website or a service on behalf of a company, organisation, school, institution, or other entity, you confirm that you are authorised to act on its behalf.

If you do not agree with these terms, you should not access or use the relevant website, platform, account, or service.

Separate contractual terms may apply to custom development, consulting, tutoring, subscriptions, hosting, cloud services, maintenance, cybersecurity work, or other paid services.

ProIT Solutions may provide information and services relating to:

• Website, web application, mobile application, and software development.
• Automation, artificial intelligence, systems integration, and APIs.
• Cloud, DevOps, hosting, infrastructure, and deployment services.
• Cybersecurity, technical support, maintenance, and consulting.
• Tutoring, technology education, mentorship, workshops, and training.
• Digital products, subscriptions, learning platforms, dashboards, and online resources.
• Project enquiries, quotations, bookings, purchases, and client communication.

Information displayed on the website is general information and does not automatically constitute a binding quotation, technical recommendation, guarantee, or offer to provide a service.

You must provide accurate and current information when creating an account, making a purchase, requesting a service, or communicating with ProIT Solutions.

You are responsible for:

• Maintaining the confidentiality of your account credentials.
• Using strong passwords and available security controls.
• All authorised activity performed through your account.
• Keeping your contact and account information accurate.
• Notifying ProIT Solutions promptly of suspected unauthorised access.
• Ensuring that users you authorise comply with these terms.

A minor may use an applicable educational service only with the involvement or authorisation of a parent, guardian, school, or other competent person where required.

You may use the website and services only for lawful and authorised purposes.

You must not:

• Use a service to commit fraud, abuse, harassment, unlawful surveillance, infringement, or any criminal offence.
• Attempt to gain unauthorised access to accounts, systems, databases, APIs, networks, or administrative functions.
• Bypass authentication, authorisation, payment, usage, subscription, or security restrictions.
• Upload, execute, distribute, or transmit malware, ransomware, destructive code, or harmful content.
• Conduct vulnerability scanning, penetration testing, load testing, or denial-of-service testing without prior written authorisation.
• Scrape, crawl, harvest, copy, or extract information using automated means contrary to published controls or written permission.
• Interfere with website availability, infrastructure, transactions, accounts, or another user's access.
• Impersonate another person or misrepresent your identity, authority, affiliation, or payment details.
• Upload content that violates privacy, confidentiality, intellectual-property, contractual, or other legal rights.
• Reverse engineer or attempt to obtain source code except where expressly permitted by law or written agreement.
• Use the website or services to develop, train, benchmark, or reproduce a competing service using protected content without permission.

Custom projects are governed by the accepted quotation, proposal, statement of work, service agreement, project schedule, and any approved change requests.

Estimates are based on information available when they are prepared. A material change in requirements, assumptions, dependencies, or technical conditions may require an updated estimate.

Prices may be stated in a quotation, checkout page, invoice, subscription plan, booking page, or service agreement.

• Payments must be made using an approved payment method.
• A project may require a deposit or milestone payment before work starts or continues.
• Recurring services may renew according to the billing cycle displayed or agreed.
• Additional work outside the agreed scope may be charged separately.
• The client is responsible for reviewing invoice and payment details before completing a transaction.
• Late or unpaid amounts may result in delayed delivery, service suspension, restricted access, or project closure.
• Taxes, banking costs, currency conversion charges, and third-party fees may apply where relevant.

Payments may be processed by an independent payment provider. Use of the provider's checkout service may also be governed by the provider's terms.

Refund and cancellation requests are governed by the applicable service agreement and the following policies:

Nothing in these terms limits a statutory consumer right that cannot lawfully be excluded.

Unless otherwise stated or agreed in writing, the website, branding, logos, text, interfaces, visual design, source code, software, documentation, graphics, videos, educational materials, and other content are owned by or licensed to ProIT Solutions.

You may view and use publicly available website content for personal, informational, and legitimate business-enquiry purposes.

Without written permission, you must not:

• Copy, republish, sell, license, distribute, or commercially exploit protected content.
• Remove copyright, trade mark, attribution, or ownership notices.
• Present ProIT Solutions content, branding, work, or services as your own.
• Create misleading modified versions of protected materials.
• Use ProIT Solutions trade marks, names, logos, or branding in a way that suggests an unauthorised partnership or endorsement.

Ownership of custom project deliverables will be determined by the relevant project agreement. Pre-existing tools, reusable libraries, frameworks, templates, methods, and third-party components may remain owned by their original owners.

You retain ownership of content you lawfully provide to ProIT Solutions, subject to the rights required to perform the requested service.

You grant ProIT Solutions a limited permission to access, host, copy, process, adapt, transmit, test, and use submitted content only as reasonably necessary to:

• Provide the requested service.
• Develop and test the agreed project.
• Host, maintain, support, or troubleshoot the system.
• Comply with legal and security obligations.
• Protect users, systems, and contractual rights.

You confirm that you have the necessary rights, permissions, and authority to provide the content and instruct ProIT Solutions to process it.

Services may depend on third-party platforms such as hosting providers, cloud services, payment gateways, authentication services, domain registrars, email providers, software libraries, APIs, or external websites.

Third-party services may have separate terms, privacy policies, pricing, limitations, and availability conditions.

ProIT Solutions is not responsible for an independent third party's content, decisions, outages, security practices, pricing changes, account suspensions, or service discontinuation, except to the extent responsibility cannot lawfully be excluded or is expressly accepted in writing.

ProIT Solutions may modify, update, suspend, restrict, or discontinue part of a website or service where reasonably necessary for:

• Maintenance, upgrades, repairs, and feature changes.
• Security, abuse prevention, and incident response.
• Legal, regulatory, or provider requirements.
• Infrastructure, supplier, or technology changes.
• Removal of unsupported or obsolete functionality.
• Business, operational, or product decisions.

We aim to provide reasonable notice of material planned changes where practical, but urgent security or operational work may be performed without advance notice.

The website and publicly available content are provided on an "as available" basis.

While ProIT Solutions aims to provide accurate and useful information, we do not guarantee that all website content will always be complete, current, error-free, secure, or suitable for every purpose.

Technical, educational, cybersecurity, cloud, business, and software information may require professional evaluation in the user's specific environment.

Specific project warranties, support commitments, acceptance criteria, and service levels must be stated in the relevant written agreement.

To the maximum extent permitted by applicable law, ProIT Solutions will not be liable for indirect, incidental, consequential, special, or purely economic loss arising from use of the public website or free informational content.

Such loss may include:

• Loss of profits, revenue, opportunity, goodwill, or anticipated savings.
• Loss, corruption, or unavailability of information.
• Business interruption or service downtime.
• Loss caused by unauthorised use of credentials under the user's control.
• Loss caused by independent third-party services or external websites.

Any liability arising from a paid project or service will be governed by the applicable service agreement and mandatory law.

Nothing in these terms excludes liability that cannot lawfully be excluded.

To the extent permitted by law, you agree to indemnify ProIT Solutions against a third-party claim, loss, or reasonable cost resulting from:

• Your unlawful or unauthorised use of a website or service.
• Content you provide without the required rights or permissions.
• Your material violation of these terms.
• Your infringement of another person's intellectual-property, privacy, confidentiality, or contractual rights.
• Malicious, fraudulent, abusive, or security-compromising activity conducted through your account or systems.

This section does not apply to the extent that a claim was caused by ProIT Solutions' own unlawful conduct or responsibility that cannot legally be excluded.

ProIT Solutions may restrict, suspend, or terminate access where reasonably necessary, including where:

• These terms or an applicable agreement have been materially violated.
• An account is used for fraud, abuse, unlawful activity, or a security attack.
• Payment remains overdue.
• The user's actions create a risk to another person, client, system, provider, or ProIT Solutions.
• Required by law, a court, a regulator, or a technology provider.
• A service is discontinued or can no longer reasonably be supported.

Where practical and appropriate, ProIT Solutions may provide notice and an opportunity to correct the issue before termination.

Serious security threats, unlawful activity, fraud, or urgent risk may result in immediate restriction or suspension.

Personal information is handled according to the ProIT Solutions Privacy Policy and applicable law.

You must report suspected unauthorised access or security issues promptly and cooperate reasonably with security investigations.

These terms are governed by the laws of the Republic of South Africa.

Before commencing formal proceedings, the parties should attempt in good faith to resolve a dispute through written communication and reasonable negotiation.

Nothing in these terms prevents a person from approaching a competent regulator, consumer body, tribunal, or court where permitted by law.

• If part of these terms is found to be invalid or unenforceable, the remaining provisions will continue to apply.
• A failure to enforce a provision immediately does not automatically waive the right to enforce it later.
• Headings are provided for readability and do not limit the meaning of a provision.
• You may not transfer your rights or obligations without written permission where consent is reasonably required.
• ProIT Solutions may transfer its rights and obligations as part of a lawful business restructuring or transfer.
• A separate signed agreement may replace or modify these terms for a specific service.

ProIT Solutions may update these terms when its services, business processes, technology, providers, or legal obligations change.

Continued use after updated terms become effective may constitute acceptance where legally permitted and where appropriate notice has been provided.

Questions concerning these Terms of Use may be submitted using:

Include the relevant website, account, invoice, transaction, project, or service reference to help us respond efficiently.